Jerry White
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Recent activity by Jerry White-
Intranet Questions?
For Intranet-related questions, please contact digital@auduboninstitute.org
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How to change your default PDF viewer.
*Quick note, Windows by default will open PDFs in Microsoft Edge and you will not be able to print. Please follow instructions below to set your default PDF viewer. This will resolve your printing ...
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Junk, Phishing, Suspicious email
Use the Report Message add-in Outlook for Microsoft 365Outlook 2021Outlook 2019Outlook 2016 The Report Message add-in works with Outlook to allow you to report suspicious messages to ...
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NEW I.T. HELPDESK PLATFORM TUTORIAL
Please see attached PDF.
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How do I find my computer name
Please watch this short video to find your computer name or read below. On your computer hold the Windows key and the R key at the same time. This will open a run window. In the run windows type...
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Locked out of your email account/computer then read this.
If you've tried to login too many times and have gotten locked out click HERE.
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Is your phone cord raveled?
Is your phone cord raveled? You can get a new one. Create a help desk ticket and we'll bring one over.
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Register your email account here.
If you haven't done so already, please register your email account HERE. This will allow you easy access to reset your password in the future.
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If you need to change your email password/computer password then read this.
Getting a message to change your email password? Go HERE
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If you have forgotten your email/computer password then read this.
Audubon uses a product called Manage Engine Self Serve to handle our account passwords for us. Since we are in a hybrid environment this was a practical way of handling it. If you've noticed wh...